Terms of Service

1. Agreement to Terms

By accessing or using the website at www.portflowlogistics.com or engaging the services of PortFlow Logistics LLC (“PortFlow,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.

2. Services

PortFlow provides managed port operations services including container tracking, last-free-day alerting, documentation management, reefer and chassis monitoring, and drayage dispatch coordination (when available) for operations at Port of Baltimore terminals including Seagirt Marine Terminal, Dundalk Marine Terminal, and Tradepoint Atlantic.

Services are delivered on a month-to-month retainer basis unless otherwise agreed in writing. Specific service terms, deliverables, and pricing are set forth in a separate Service Agreement provided to each client.

3. Website Use

You may use this website for lawful purposes only. You agree not to use this site to transmit any material that is unlawful, harmful, defamatory, or otherwise objectionable. You may not attempt to gain unauthorized access to any portion of this website or any related system.

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of PortFlow Logistics LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

5. Disclaimer of Warranties

This website and our services are provided “as is” without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. PortFlow does not warrant that its services will be error-free, uninterrupted, or free from defects.

6. Limitation of Liability

To the maximum extent permitted by applicable law, PortFlow Logistics LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to our services shall not exceed the fees paid by you in the three months preceding the claim.

7. Governing Law

These Terms of Service are governed by the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Maryland.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

9. Contact

Questions about these Terms? Contact us at info@portflowlogistics.com.