Services
What PortFlow Manages. What You Stop Paying For.
PortFlow is a managed port operations service. We're not software you license and forget about. We're the operational layer that monitors your containers, catches documentation errors, manages last-free-days, and coordinates your drayage — every day, on your behalf.
Here's what that looks like in practice.
AI Container Tracking & LFD Alerts
Automated visibility across East Coast terminals — Baltimore, New York/NJ, Virginia, Wilmington, and Philadelphia — before demurrage starts.
What it does
PortFlow pulls container status data from East Coast terminal systems every 6 hours — covering Baltimore (Seagirt, Dundalk, Tradepoint Atlantic), Port Newark, Port Elizabeth, Norfolk, Wilmington, and Philadelphia. Status updates are normalized into a single dashboard view and tracked against carrier-issued last-free-day dates.
When a container's LFD is 72 hours out, your team gets an alert. At 48 hours, another alert. At 24 hours, a final alert with escalation if no action has been logged. You act before the demurrage clock starts — not after.
What it prevents
Demurrage at East Coast terminals typically runs $150–$300 per container per day. A two-container shipment that sits 5 days past the LFD can cost $1,500–$3,000 in entirely avoidable charges. The Essentials plan's entire monthly cost can be recovered by preventing a single event like this.
Manual portal-checking is inconsistent. LFD tracking gets missed when your team is handling 30 other things. Automated alerts eliminate the dependency on manual checks.
How it works
Setup takes less than a day. We receive your container list via your TMS, email, or direct integration. Our system handles status pulls, LFD calculations, and alert routing automatically. You receive alerts through email (and Slack or Teams for Operations Partner and Full-Scope clients).
Alerts include container number, terminal location, current status, LFD, and recommended action — not just a data dump.
Documentation Management
Pre-submission error checks and active tracking for ISFs, BOLs, customs entries, and delivery orders.
What it does
PortFlow tracks the documentation lifecycle for your East Coast port shipments — from ISF filing through customs entry and delivery order release. Every document is logged with status, deadline, and responsible party.
Before submission, we run a pre-check against the most common error categories: HTS code mismatches, missing commercial invoice data, consignee discrepancies, and manifest errors that trigger CBP holds.
What it prevents
A customs hold that delays container release by 3 days is a $450–$900 demurrage charge on a single container. Documentation errors are the second most common cause of demurrage after LFD misses — and they're entirely preventable with a structured pre-check process.
Error flagging happens before submission, not after a CBP exam or a carrier delay notice. The cost of catching a wrong HTS code before filing is zero. The cost after is real.
How it works
You share documentation via your existing workflow — email, shared folder, or TMS integration. We pre-check against a structured error list, flag any issues with specific corrective guidance, and return cleared documents with a pre-submission sign-off.
For Operations Partner and Full-Scope clients, we also manage the delivery order request process directly with carriers on your behalf.
Reefer Container Tracking & Chassis Monitoring
LFD tracking, status monitoring, and chassis availability for temperature-sensitive cargo across East Coast terminals.
What it does
PortFlow tracks reefer containers through all major East Coast terminals, monitoring status, availability, and last-free-day windows. For perishable cargo where time is even more critical than standard dry containers, our LFD alerting system ensures your team acts before free time expires — preventing both demurrage charges and the cargo losses that come with delayed pickup of temperature-sensitive goods. Carrier temperature API integration is on our near-term roadmap.
On the chassis side, we track pool availability in real time across East Coast terminals, alerting when shortages could affect your scheduled pickups.
What it prevents
Delayed pickup of a reefer container isn't just a demurrage charge — it can be a total cargo loss. LFD misses on perishable freight carry consequences that extend well beyond the $150–$300/day terminal fee. For that reason, reefer containers in your account receive the same automated LFD alerts as dry containers, with the same 72, 48, and 24-hour intervals.
Chassis shortages cause missed pickup windows and create demurrage. Knowing availability is constrained 12 hours in advance gives your drayage team time to source alternative equipment or reschedule the appointment.
How it works
Reefer containers are flagged during onboarding so they receive priority monitoring alongside your standard container fleet. LFD alerts, status updates, and chassis availability are all included in your daily operational summary. Temperature API integration with major carriers is on our near-term roadmap and will be added to this service tier when available.
Drayage Dispatch Coordination
Chassis confirmation, driver scheduling, and terminal appointment coordination — included at no extra cost.
What it will do
The fourth PortFlow service closes the loop on East Coast port operations management. When container tracking flags a container approaching its LFD, and chassis monitoring shows availability is tight, drayage dispatch coordination initiates the pickup sequence: chassis confirmed, driver scheduled, terminal appointment booked.
The handoff from visibility to action happens automatically, without requiring your team to manually bridge the gap between the alert and the dray.
What it prevents
The most common demurrage scenario is one where your team knew about the LFD, intended to arrange pickup, but the dray coordination didn't happen in time. Chassis wasn't confirmed, driver wasn't locked in, appointment wasn't booked. Drayage dispatch coordination eliminates the manual steps that cause these misses.
Pricing and timeline
Drayage dispatch coordination will be included at no additional cost for all active PortFlow clients when it launches. Clients who sign now lock in their current pricing tier when dispatch goes live. Rush onboarding is available to get active in 48 hours if your next shipment can't wait.
Your Team Runs the Business.
We Run the Port.
Book a free 20-minute Port Ops Review. We'll identify your top three operational risk areas and show you exactly what it costs your operation today — and what it stops costing when PortFlow is in place. No pitch deck. No commitment. Just a direct conversation.
Book My Free Port Ops ReviewNo commitment · 20 minutes · Focused on your East Coast port operations